Administrative Assistant - Telemedicine

This is a unique opportunity to be an integral member of a scale\-up health\-tech company. We are looking for an Administrative Assistant \- Telemedicine to join our team. Care1 is a revenue\-generating medical AI and technology company that is changing the way eye doctors think about patient care. We connect eye doctors (ophthalmologists and optometrists) allowing them to screen, diagnose, and treat patients remotely. We also label, train, fine tune and implement deep learning AI models for the automatic detection and treatment of complex eyecare diseases via a variety of modern diagnostic technologies including 3\-dimensional photos of the eye, ocular coherence tomography and peripheral visual field testing. Over the past decade we have grown Care1 to integrate with over 200 eye doctors across Canada, who have used our platform to deliver care to over 150,000 patients. This makes the Care1 network one of the largest teleophthalmology networks worldwide. Our vision is to become the leading eyecare AI platform in the world. If you are motivated about gaining exposure to the intersection between advanced software and healthcare; are interested in working from home with flexible hours; have strong communication, leadership and teamwork skills; are a quick learner, organized, able to multitask, and are excited about a pivotal role with a stable scale\-up company, this could be the position for you! Responsibilities: Overall responsibilities will be a crossover of general administrative duties plus software/application technical support and quality assurance. Patient Care \- Participating in the workflow of preparing patient charts to be reviewed by ophthalmologists using online software and AI tools. Medical Office Administration \- Assisting administrative tasks (eg. updating protocols, compiling reports, maintaining databases, answering emails, etc.). Software Feedback and Troubleshooting \- Working in the scope of administrative tasks, you will be a part of monitoring and maintaining quality performance of the software. This may include testing, debugging, and logging bug reports.  Familiarity and confidence with platforms like the Google Suite, Vimeo, Adobe, etc.  Qualifications/skills required: Required: A team player who’s very organized and detail oriented. Required: Must be self\-motivated, able to work independently and enjoy working from home Required: Strong written and verbal communication skills (English) Required: Strong proficiency with computers, especially spreadsheets (Excel, Google Sheets). Required: Strong attention to detail. Required: Access at home to a fast computer with high\-speed internet. Required: Interest and strength in adapting to constantly changing responsibilities. Required: A commitment to communication within your team on a consistent basis, including via google chat, email, and meetings.  Position Details: This is a full\-time position. All of the work is done via telecommuting using a computer at home.   **Availability during daytime hours Pacific Time, specifically 9am to 3pm PT.** Application Process: Fill out the job application form where you will be asked to upload your CV and cover letter: https://coda.io/form/Administrative\-Assistant\-Telemedicine\-APR\-2026\_dMdayyfM4Ob We would like to thank all applicants for their interest in Care1, however only applicants selected for interview will be contacted.