Account Manager

Temu is seeking a highly motivated and experienced Account Manager to join our team. As a rapidly growing company, we are looking for talented individuals committed to helping us achieve our goals. In this role, you will have the opportunity to work with a team of driven individuals dedicated to making a difference in the industry. **Responsibilities** * Act as the main liaison for sellers, addressing issues related to registration, compliance, listing support, and account management promptly and professionally; * Guide sellers through platform policies, documentation requirements, and troubleshooting steps, including but not limited to product listing errors, payment delays, or compliance violations; * Collaborate with internal teams (Legal, Compliance, Product) to resolve seller escalations and improve processes; * Analyze seller pain points and feedback to propose platform or workflow optimizations; * Conduct training sessions to educate sellers on best practices for account health and growth. **Qualifications** * 3\+ years of operational experience, including but not limited to experience in brand management or platform operations. * Strong data analysis skills, able to analyze industry trends and project management through data, and summarize conclusions. * Excellent problem\-solving skills, self\-motivation, ability to think strategically and adapt quickly to changes. * Ability to work under pressure and manage logistics during high\-demand periods. * Monitor seller performance metrics (e.g., onboarding completion rates, issue resolution time) and report trends to leadership. **Equal Employment Statement** At Temu, we are proud to be an employer that builds a diverse community. We encourage all qualified individuals to apply and join our team. We are dedicated to providing a work environment free from discrimination and harassment, where all employees are treated with respect and dignity.