Accepting Applications
Full-time
On-site
LinkedIn
Posted 2 weeks, 1 day ago
4 views
0 applications
Job Description
Requirements:
- 2–5 years of experience in account management, client servicing, or project coordination.
- Strong communication, negotiation, and stakeholder management skills.
- Ability to manage multiple clients and priorities simultaneously.
- Understanding of service delivery or SaaS-based environments.
- Strong organizational skills with attention to detail.
- Problem-solving mindset with ability to handle escalations.
- Comfortable working in cross-functional teams.
Responsibilities:
- Manage a portfolio of assigned clients and ensure ongoing satisfaction.
- Serve as the main communication bridge between clients and internal teams.
- Oversee project/service delivery timelines, milestones, and expectations.
- Identify risks in delivery and proactively resolve client concerns.
- Drive account growth through upselling and expansion opportunities.
- Prepare regular reports on account status, performance, and progress.
- Coordinate with delivery, product, and support teams to ensure alignment.
- Maintain strong long-term client relationships to support renewals.