SUMA DURGA
Data Engineering Analyst – Systems & Operations at American National
About
Experience
Data Engineering Analyst – Systems & Operations
American National
September 2023 - Present
- Monitored and maintained cloud-based data pipelines processing 10TB+ of structured and semi-structured data daily, tracking system health and flagging performance degradation proactively. - Reviewed and analyzed system log files and operational datasets to identify trends, anomalies, and recurring issues — reducing data latency incidents by ~40% through early detection and intervention. - Documented system outages, tracked incidents end-to-end, and maintained accurate records of corrective actions and performance metrics for 5+ business units. - Conducted root cause analysis on pipeline failures and connectivity issues, producing clear post-incident assessments with actionable improvement recommendations. - Automated data quality validation and reconciliation monitoring processes, reducing manual QA effort by ~60% and improving overall system reliability tracking. - Collaborated with cross-functional teams including data scientists, analysts, and operations staff to resolve integration issues and keep distributed systems running reliably. - Supported CI/CD deployments and configuration management via Jenkins, Git, and Docker, maintaining detailed change logs and deployment documentation throughout.
Data Engineering Analyst – Operations & Integration
Gland Pharma Limited
January 2020 - June 2022
- Operated and maintained data systems ingesting 5TB+ of pharmaceutical operational data daily across multiple distributed environments, ensuring high availability and system reliability. - Monitored 50+ critical pipelines using Apache Airflow, tracking performance metrics, investigating anomalies, and maintaining SLA adherence at 99.5% in a regulated, audit-ready environment. - Analyzed system logs and operational datasets to detect early signs of degradation, contributing to proactive maintenance strategies that prevented unplanned outages. - Documented outage events, root cause findings, corrective actions, and system performance trends in structured reports used for regulatory compliance and continuous improvement. - Supported networking and connectivity infrastructure for distributed data systems across AWS, Azure, and GCP environments — troubleshooting integration issues and managing configuration updates. - Participated in technology refresh efforts including system upgrades and migrations, executing 8TB+ data migration with zero data loss and full documentation of procedures and outcomes. - Worked closely with global engineering teams to identify and implement process improvements in monitoring, reporting, and operational workflows across multiple deployment environments.
Education
Master of Science
Master of Science, Information Assurance Technology
August 2022 - December 2023
Field: Information Assurance Technology
Relevant coursework: Network Security, Distributed Systems, Cloud Infrastructure, Data Governance & Compliance
Skills
Advanced
Intermediate
Contact Information
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