Support Specialist

Our client is an international company providing a wide range of services across different markets. They are currently looking for a proactive **Support Specialist** to respond to customer queries, make outbound calls, and gather customer feedback. Apply if you have a passion for helping people and good problem\-solving and conflict management skills.\* **Main Responsibilities:** * Respond to customer queries in a timely and accurate manner via phone, email, and chat; * Make outbound/proactive calls to our customers and partners; * Share feature requests and effective workarounds with team members; * Gather customer feedback and share it with our product, sales, and marketing teams. **Requirements:** * Strong writing and verbal skills in Urdu and English languages; * Passion for helping and communicating with people; * Good problem\-solving and conflict management skills. ***\*By applying, you consent to the transfer of your CV to our client for consideration for this position.***