Sales manager for Spa Outlet

**JOB DESCRIPTION** **SPA Manager** **Roles and Responsibility:\-** * The Manager should be very strong for making Sale, upgrade the sale and product sale. * The Manager should be very strong in sale conversions and lead conversions * The manager of a wellness facility should oversee the operation of a business that provides clients with various services, including massages, facials, manicures, pedicures and more. * Depending of the facility, some daily duties may include human resources, office procedures, marketing, ordering supplies and materials, housekeeping, staff training, and handling complaints. * Create a motivating environment of sincerity, warmth and fun for staff and guests. * Demonstrate an exceptional level of professionalism for the staff to emulate. * Effectively administer and monitor Staff Scheduling procedures. * Manage inventory effectively. * Implement a clearly established opening and closing procedure. * Ensure stock and cash items are kept safely under lock and key. * Attend Management meetings and convey all relevant information throughout the work. * Hold regular staff meetings to keep staff up to date on all aspects of the operation. * Anticipate, identify and ensure customer needs are being met in the best possible way. * Monitor customer satisfaction with surveys, focus groups and comment cards. * Develop and deliver credible, competitive, value\-plus service to the customer. * Guide staff to become caring problem solvers, cooperative, accommodating and fair. * Exhibit a professional attitude, and an Ability to handle difficult situations. * Uphold gracious front desk procedures in the booking and handling of customers. * Maintain fresh, effective programs to consistently retain and grow customer base. * Develop and maintain compensation guidelines for customer complaint handling. **Qualifications and Skills:** * Bachelor's degree in Business, Marketing, or a related field. * Proven experience in sales management, preferably in the wellness industry. * Strong leadership and motivational skills. * Excellent interpersonal and communication abilities. * Customer\-focused mindset with a commitment to delivering exceptional service. * Knowledge of wellness treatments. If you are a dynamic and customer\-oriented individual with a passion for sales in the wellness industry, we invite you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your relevant experience and your approach to achieving sales success in a wellness company. **Salary**: \- 25K to 40K for manager **Experience for manager**: \- 2 to 6 years in Retail/ hospitality Industry/BPO/ hotel industry /Candidates from health and wellness Industry (Preference) **Experience for Asst. Manager: \-** 1 to 3 years in Retail/ hospitality Industry/ BPO/ Candidates from wellness Industry (Preference) **Job Location: \-** South Delhi, Gurgaon and Noida **Note:** Ready to work in shift of 12pm to10pm (has to work until 10 pm) Candidate Photograph is compulsory Job Type: Full\-time Pay: ₹25,000\.00 \- ₹40,000\.00 per month Work Location: In person