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Full-time
On-site
Posted 3 weeks, 4 days ago
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0 applications
Job Description
* **Role:**
RISING STARS: OPERATIONS MANAGER IN TRAINING
* **Location:**
Pateley Bridge, England, United Kingdom
* **Work Arrangement:**
On\-site
* **Employment Type:**
Full\-time (12\-month fixed term)
**Hiring Statement**
We are recruiting on behalf of a prestigious five\-star, 17th\-century luxury estate in the North Yorkshire countryside. We are seeking a self\-motivated management trainee to rotate through all operational departments of this world\-class property.
**Overview**
This role offers a comprehensive, hands\-on introduction to luxury hotel management. You will work alongside managers in Food \& Beverage outlets, Event Spaces, Rooms, and Guest Experience to gain the skills necessary for a career in elite hospitality.
**Key Responsibilities**
* Rotate across all operational departments to gain comprehensive management experience.
* Coordinate communication between departments regarding bookings and high\-profile events.
* Ensure all guest products and services meet five\-star luxury standards.
* Take ownership of stock tracking, replenishment, and organization.
* Proactively manage guest feedback and resolve complaints with professional excellence.
* Identify upselling opportunities to drive revenue generation across the business.
* Support team training and development initiatives.
* Forward plan for upcoming events, ensuring equipment and stock are prepared in advance.
**Key Skills, Qualities \& Experience**
* Previous experience in a Food and Beverage setting is desirable.
* Basic Wine \& Beverage knowledge is an advantage.
* Confident, self\-motivated, and able to maintain a professional outlook under pressure.
* Exceptional attention to detail and a strong customer service ethos.
* Positive attitude with a genuine desire to learn and grow.
* **Must be legally authorized to work in the UK.**
**Benefits**
* Monthly service charge (typically £2,400 annually).
* 31 days holiday, increasing with length of service.
* Access to earnings before payday and Holiday Buy/Sell Scheme.
* Complimentary meals on duty and free on\-site parking.
* Discounted modern and spacious live\-in accommodation (subject to availability).
* Comprehensive employee recognition programs and social events.
* Celebration of training achievements and personal milestones.
* Significant employee discounts on food, beverages, spa, and gift products.
* Access to a bespoke learning academy for professional development.
* 24/7 Employee Assistance Support and health/wellbeing benefits.
**Apply Now!**
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