Restaurant Manager

**Brand:** Pyramid Café Lounge \& Bar **Location:** Chandigarh **Experience Required:** 3–6 years in Restaurant / Lounge / Bar Management **Job Type:** Full\-time **Job Summary** We are looking for a proactive and customer\-focused **Restaurant Manager** to oversee daily operations at Pyramid Café Lounge \& Bar, Chandigarh. The ideal candidate will ensure excellent service, smooth operations, staff management, and achievement of sales targets while maintaining Pyramid’s premium hospitality standards. **Key Responsibilities** **1\. Operations Management** * Oversee day\-to\-day operations of the restaurant, lounge, and bar. * Ensure smooth service flow during peak hours. * Maintain cleanliness, hygiene, and ambience as per brand standards. * Coordinate between kitchen, bar, and service teams for timely service. **2\. Guest Experience** * Ensure exceptional guest satisfaction and handle feedback gracefully. * Resolve customer issues and complaints quickly. * Build strong customer relationships and promote repeat visits. **3\. Staff Management** * Supervise service staff, bartenders, and captains. * Create duty rosters and manage staff scheduling. * Conduct regular training sessions on service etiquette and product knowledge. **4\. Sales \& Revenue Targets** * Drive sales through upselling, promotions, and special events. * Monitor daily sales, occupancy, and revenue reports. * Implement strategies to achieve monthly sales goals. **5\. Inventory \& Cost Control** * Monitor inventory for food, beverages, bar supplies, and consumables. * Maintain proper stock levels and minimize wastage. * Coordinate with suppliers for procurement and negotiate pricing. **6\. Compliance \& Safety** * Ensure all operations follow FSSAI, liquor laws, and safety guidelines. * Maintain proper documentation, checklists, and reports. * Enforce company SOPs and service standards. **7\. Coordination \& Reporting** * Work closely with Area Manager / Cluster Head on performance and improvements. * Provide daily, weekly, and monthly operational reports. * Support in planning promotions, events, and activities. **Qualifications \& Skills** * Diploma/Degree in Hotel Management or Hospitality preferred. * 3–6 years of restaurant/lounge/bar management experience. * Strong leadership, communication, and customer\-handling skills. * Ability to manage pressure, crowd, and high\-volume service. * Knowledge of bar operations, POS, and inventory management.