Restaurant Manager

**Job Overview:** We are looking for a detail\-oriented professional to manage **daily F\&B operations and reporting** for our hotel. The role includes implementing and following daily checklists for bar, confectionery, and opening/closing procedures, preparing and submitting **sales, inventory, and wastage reports** , and coordinating with the **marketing and kitchen teams** for menu planning, events, and promotions. **Job Description:** * Implement and follow daily checklists for opening, bar, confectionery, and closing operations. * Prepare and submit daily sales, F\&B inventory, bar, confectionery, and coffee machine reports. * Track and report wastage, monitor product shelf life, and identify areas for cost reduction. * Conduct monthly meetings with Marketing to discuss menu trends, customer preferences, pricing, and event planning. * Coordinate in advance for major annual events (Eid, Ramadan, Valentine's Day, Independence Day, Christmas) for effective campaigns. * Monitor customer service metrics such as wait times and complaint resolution. * Maintain a detailed register of guest complaints and ensure timely resolution. * Conduct regular departmental meetings and ensure effective interdepartmental communication. * Coordinate with Head Chef for smooth F\&B operations and quick resolution of operational issues. * Implement systems to track and resolve interdepartmental complaints and conflicts. * Ensure delivery of assigned tasks/projects according to quality standards and timelines. **Qualification \& Experience:** * Bachelor's or Master's required * 6 to 8 years or relevant industry experience required **Essential Technical Skills** * Knowledge of food safety and hygiene standards, and ability to implement them in the restaurant * Understanding of FOH and BOH operations, including room service and delivery * Basic knowledge of inventory management principles and ability to assist with inventory tasks **Location: Gulberg 3 Lahore**