Resort Manager

Resort Manager Location: Whispering Woods Resort Experience: 7–12\+ Years Employment Type: Full\-Time About Whispering Woods Whispering Woods Resort is a nature\-inspired hospitality destination designed for guests seeking a refined escape from the city. The property brings together luxury stays, curated experiences, wellness spaces, destination events, and immersive outdoor environments. We are building a hospitality team that believes great resorts are not just operated — they are orchestrated. We are looking for a Resort Manager who can lead operations with precision, elevate guest experience, and build a culture of exceptional service across the property. The Role As Resort Manager, you will oversee the entire operational ecosystem of the resort, ensuring that every guest interaction, every room, every event, and every experience meets the highest hospitality standards. You will lead multiple departments including front office, housekeeping, F\&B coordination, guest relations, events, and maintenance, while also driving operational efficiency and revenue performance. This role requires someone who is hands\-on, operationally sharp, and deeply guest\-focused. What You Will Be Responsible For Resort Operations • Manage the day\-to\-day operations of the entire resort • Ensure seamless coordination between all departments • Maintain premium standards across rooms, amenities, and common spaces Guest Experience • Deliver exceptional hospitality experiences for every guest • Handle guest concerns, feedback, and service recovery professionally • Implement systems that improve guest satisfaction and repeat visits Team Leadership • Recruit, train, and manage resort staff across departments • Build a service\-driven team culture focused on guest excellence • Monitor staff performance and ensure operational accountability Events \& Experiences • Oversee weddings, corporate bookings, and private events hosted at the resort • Ensure flawless event execution in collaboration with vendors and internal teams Financial Performance • Monitor occupancy, bookings, and revenue streams • Manage operational budgets and cost controls • Identify opportunities to increase resort profitability Property Management • Ensure infrastructure, facilities, and resort amenities are properly maintained • Coordinate with maintenance teams to ensure the property operates at peak condition What We Are Looking For • 7–12\+ years experience in hotel or resort operations management • Strong leadership and people management skills • Deep understanding of hospitality service standards • Ability to manage multiple departments simultaneously • Strong problem\-solving and decision\-making capabilities • Experience handling guest relations, operations, and events Preferred background: • Experience managing resorts, boutique hotels, or luxury hospitality properties • Exposure to destination events, weddings, or experiential hospitality • Familiarity with hospitality management systems Why Join Whispering Woods • Opportunity to lead operations at a premium hospitality destination • Work in a nature\-inspired resort environment • Be part of a growing hospitality brand with long\-term vision • Competitive compensation and leadership responsibility How to Apply Interested candidates can apply directly through LinkedIn or send their CV to the hiring team at Whispering Woods Resort.