Remote Customer Service Representative

**Remote Customer Service Representative** United Kingdom (Remote) **About the Company** VITA CV is hiring on behalf of one of our clients, a customer\-focused organisation delivering services to users across the UK. The company is expanding its remote support team to ensure customers continue receiving high\-quality service. **About the Role** As a Remote Customer Service Representative, you will assist customers with enquiries, provide helpful solutions, and ensure every interaction is handled professionally. This role suits candidates who enjoy communicating with people and solving problems. Working remotely, you will become an important part of the support team and help maintain positive customer experiences. **Responsibilities** * Respond to customer enquiries via email, chat, or support systems * Provide clear and helpful information to resolve customer issues * Maintain accurate records of interactions * Escalate complex queries when necessary * Follow company customer service guidelines and standards **Qualifications** * Strong written communication skills * Customer\-focused approach and positive attitude * Previous customer service experience is beneficial but not essential **Required Skills** * Communication and problem\-solving * Patience and attention to detail * Ability to manage multiple customer enquiries **Preferred Skills** * Experience with customer support platforms or CRM systems * Pay Range and Compensation Package * £13 – £18 per hour **Equal Opportunity Statement** We welcome applicants from diverse backgrounds and encourage individuals passionate about customer service to apply.