Remote Chat Support Assistant

**Remote Chat Support Assistant** United Kingdom (Remote) **About the Company** Vita CV is hiring on behalf of one of our clients, a customer\-focused online business providing digital services to users across the UK. The company prides itself on delivering fast, friendly, and effective customer support. **About the Role** In this role, you will act as the first point of contact for customers, handling enquiries through live chat. This position is ideal for candidates with strong written communication skills who enjoy helping people and working in a flexible remote environment. **Responsibilities** * Respond to customer enquiries via live chat in a timely and professional manner * Provide clear, accurate, and friendly solutions * Maintain accurate records of customer interactions * Identify issues and escalate complex queries when required * Follow customer service standards and guidelines **Qualifications** * Strong written English and communication skills * Customer\-focused attitude * Previous customer support experience is helpful but not essential **Required Skills** * Fast and accurate typing * Problem\-solving ability * Clear written communication **Preferred Skills** * Experience with live chat or remote customer support systems **Pay Range and Compensation Package** * £13 – £18 per hour **Equal Opportunity Statement** We welcome applications from all backgrounds. If you enjoy supporting customers and want flexible remote work, apply today.