Outreach Operations Specialist

**About the Role** We are hiring a **Sales Operations Specialist** to manage the operational side of our sales and outreach process. This role is responsible for keeping our pipeline clean, campaigns organized, follow\-ups on track, and no lead or opportunity missed. You will work directly with the founder and support outreach across PR collaborations, brand partnership campaigns, and service\-side sales efforts. This is a hands\-on execution role for someone who is highly organized, process\-driven, detail\-oriented, and comfortable working in a lean, fast\-moving team. **Key Responsibilities** * Manage CRM hygiene, pipeline updates, and lead organization * Create and maintain company, contact, and opportunity records * Track leads across multiple campaigns and keep records properly tagged * Manage follow\-ups, task reminders, and next\-step ownership * Coordinate campaign operations for email and LinkedIn outreach * Route positive replies and qualified opportunities to the founder * Schedule meetings and maintain accurate communication records * Maintain clean reporting on outreach, replies, pipeline movement, and deal status * Identify missed follow\-ups, duplicates, and process gaps before they become problems * Help document and improve internal sales and campaign workflows **Required Skills** * 2 to 4 years of experience in sales operations, CRM management, campaign operations, or a similar role * Strong hands\-on experience with CRM tools and pipeline management * Excellent organizational and follow\-up discipline * Strong spreadsheet skills * Clear written and verbal English communication * Ability to manage multiple moving parts without losing track * Comfortable working closely with founders in a high\-accountability environment **Ideal Candidate** * Highly detail\-oriented and reliable * Strong sense of ownership * Can work with structure and also handle ambiguity * Proactive in spotting issues and fixing them * Understands that speed, accuracy, and follow\-through matter in sales operations * Not just a data entry person, but someone who can keep the whole process under control **Important Note** * This is a full\-time role for someone who can fully commit during working hours. We are looking for a dependable operator who can be available, responsive, and consistent.