Operations Manager

We are looking for an experienced Operations Manager to oversee and streamline day\-to\-day operations of our software house. This role focuses on improving team efficiency, managing internal processes, coordinating across departments, and ensuring smooth project delivery. The Operations Manager will act as a bridge between leadership, project managers, HR, and administrative teams to ensure business operations run effectively without bottlenecks. **Key Responsibilities** **Operations \& Process Management** * Oversee daily operations across development, design, and support teams * Build and optimize internal workflows and SOPs for better efficiency * Monitor overall company performance and identify areas for improvement * Ensure smooth coordination between departments **Team \& Project Coordination** * Supervise Project Managers and ensure timely project delivery * Track project progress, deadlines, and resource allocation * Resolve operational issues and remove blockers for teams * Maintain clear communication across teams **HR \& Hiring Oversight** * Work closely with HR Manager on hiring plans and team scaling * Oversee onboarding processes and team structure planning * Reduce founder involvement in hiring by taking ownership of execution **Administrative Management** * Supervise administrative tasks including office operations, attendance, and policies * Ensure proper documentation, reporting, and compliance * Improve internal communication and reporting systems **Performance \& Reporting** * Set KPIs for teams and track performance metrics * Provide regular reports to leadership on operations, hiring, and productivity * Implement tools and systems to improve tracking and accountability **Requirements** * 3–7 years of experience in operations management (preferably in a software house or tech company) * Strong understanding of software development workflows * Experience managing teams, project coordination, and internal processes * Excellent leadership, communication, and problem\-solving skills * Ability to handle multiple departments simultaneously