Operations Assistant

We are seeking a highly organised and detail\-oriented Operations Assistant to join our team. This is a pivotal support role sitting at the heart of our day\-to\-day operations, providing essential administrative and coordination services across workforce management, supplier and client liaison, visa and compliance documentation, and financial record\-keeping. **KEY RESPONSIBILITIES** **Timesheet \& Workforce Administration** * Collect, review and process weekly timesheet submissions from contract staff, ensuring accuracy and timely sign\-off. * Maintain an up\-to\-date register of all contract staff, including contract start/end dates, rates, and engagement status. * Liaise with line managers and contractors to resolve any discrepancies or missing submissions promptly. **Supplier \& Client Account Management** * Act as a primary point of contact for supplier and client accounts, maintaining strong working relationships and clear communication channels. * Coordinate with suppliers on purchase orders, service agreements, and ongoing delivery requirements. * Assist in onboarding new suppliers and clients, ensuring all required documentation and compliance checks are completed. * Monitor supplier and client communications, escalating issues to senior management where necessary. **Visa \& Immigration Documentation — UK, Europe \& GCC** * Gather, collate and manage all documentation required for work visa and residency applications across the UK, European jurisdictions, and GCC countries. * Liaise directly with Public Relations Officers (PROs) in GCC markets to ensure timely processing of government\-related applications and renewals. * Track visa expiry dates and proactively initiate renewal processes to avoid lapses in compliance. * Maintain a secure and organised digital filing system for all immigration and compliance\-related documentation. * Stay informed of relevant changes in immigration and labour regulations across jurisdictions to ensure ongoing compliance. **Data Entry, Invoicing \& Record Keeping** * Perform accurate and timely data entry across internal systems, ensuring all records are current and consistent. * Process, track and file invoices related to contract staff, suppliers and client accounts, coordinating with finance as required. * Maintain comprehensive records of all contractual documentation, purchase orders, and correspondence. * Generate regular reports on operational metrics including timesheet compliance, invoice status, and contract renewals. **REQUIREMENTS** * **Perfect English fluency (written and spoken):** This is an absolute requirement. All internal and external communications are conducted in English at a professional standard. * **Experience in operations, administration or office management:** Minimum 2 years in a relevant administrative or operational support role. * **Recruitment industry knowledge:** A sound understanding of how a recruitment or staffing business operates is highly desirable. * **Visa \& immigration familiarity:** Prior experience handling visa or residency documentation for UK, EU or GCC jurisdictions is a significant advantage. * **GCC PRO experience:** Familiarity with PRO processes and government portals in the UAE or wider GCC is preferred. * **Attention to detail:** Meticulous approach to data entry, document management and compliance tracking. * **Organisation and time management:** Ability to manage multiple priorities simultaneously and meet deadlines without close supervision. * **Proficiency in Microsoft Office / Google Workspace:** Comfortable working with Excel/Sheets, Word/Docs, and email platforms at an intermediate level or above. * **Discretion and professionalism:** Able to handle sensitive personal and commercial information with appropriate confidentiality. **COMPENSATION \& BENEFITS** The successful candidate will receive a monthly salary of AED 8,000 – 10,000 during the probationary period, commensurate with experience. Compensation will be formally reviewed following the completion of a 6\-month probation, with scope for increase based on performance and contribution. * Probationary salary: AED 8,000 – 10,000 per month * Salary review after 6 months * Supportive and dynamic team environment * Exposure to international operations across UK, Europe and GCC markets * Opportunity to grow within a fast\-paced recruitment business