Microsoft Dynamics Business Central Finance - Manager

**Core Responsibilities** **1\) ERP Product Ownership \& Governance** * Act as the **Business Central functional owner** (end\-to\-end) * Maintain and govern: * **Chart of Accounts**, posting groups, dimensions (profit center / services vs distribution) * Setup tables and master data standards (customers, vendors, items) * User roles, permissions, and segregation of duties * Run formal **change control**: * Requirements intake → functional design → sandbox testing → UAT → production deployment * Release notes, documentation, training, and post\-deploy validation **2\) Order\-to\-Cash (O2C) Enablement** * Optimize the Sales Order → shipment/drop\-ship → invoicing process * Reduce invoicing delays by establishing: * Exception queues (e.g., shipped\-not\-invoiced, drop\-ship shipped\-not\-received, on\-hold statuses) * Standard operating rules for credit card vs invoice billing flows * Partner with AR to improve: * Invoice distribution rules (email automation, customer preferences) * Portal submission workflow design and tracking * Deduction/dispute visibility and aging hygiene **3\) Purchase\-to\-Pay (P2P) Controls \& Workflow Improvement** * Improve PO creation and reservation practices for drop\-ship and stock scenarios * Strengthen visibility and controls around: * Open PO aging and “received\-not\-invoiced” backlog * Vendor prepayments/deposits and related BC setup/workflows * Vendor master changes and documentation expectations * Partner with AP and Purchasing to reduce rework and improve cycle times **4\) Services Division Enablement (ERP \+ Reporting)** * Ensure Services is fully enabled in BC through correct **dimensioning / profit center architecture** * Partner with Services leadership to: * Establish standardized services billing flow (quotes → sales orders → invoicing) * Improve services margin reporting and operational dashboards * Align integration points with CMMS (MobiWorks) where applicable **5\) Extensions / Integrations / Enhancements Oversight (Functional Side)** * Maintain a current inventory of all extensions, integrations, and customizations * Define and enforce standards: * Business owner, purpose, process impact, testing requirements, and rollback plan * Coordinate with internal IT and/or external partners for: * Enhancement requests and prioritization * Sandbox validations and release governance **6\) Reporting \& Analytics Enablement** * Make Business Central a reliable source of truth for: * Margin by customer/vendor, division profitability, AR/AP aging, drop\-ship performance * Support Power BI and management reporting by ensuring: * Clean dimensions and posting logic * Consistent data definitions and reconciliations (subledger → GL) **7\) Training, Adoption \& SOPs** * Create and maintain SOPs for key workflows (O2C, P2P, R2R touchpoints) * Train end users (Finance, Customer Service, Purchasing, Warehouse, Services) * Reduce dependency on offline trackers/spreadsheets by building system\-native views and exception handling **Key Interfaces (Who You’ll Work With)** * CFO / Controller (financial integrity, close, reporting) * AR / AP leads (execution \+ controls) * Purchasing and Warehouse leaders (drop\-ship \+ fulfillment workflows) * Customer Service / Sales operations (order processing, exceptions) * Services leadership (profit center reporting and billing) * IT / developers / ERP partners (extensions, integrations, releases) **Qualifications** **Required** * 5\+ years of hands\-on functional experience with **Microsoft Dynamics 365 Business Central** * Prior background in accounting or finance, or, thorough understanding of accounting and finance processes * Strong understanding of core ERP flows: * O2C, P2P, inventory, AR/AP subledgers, posting logic, and dimensions * Demonstrated experience: * Designing accounting and finance workflows and controls (approvals, master data governance, exception handling) * Running UAT, documentation, training, and change management * Excellent ability to translate business problems into structured ERP solutions **Preferred** * Distribution / wholesale environment experience (drop\-ship heavy a plus) * Experience supporting multi\-division / profit\-center reporting (Services \+ Distribution) * Power BI enablement and data definition discipline * Experience with portals/invoice submission complexity and payment workflow optimization * Exposure to ERP implementation, re\-implementation, or major remediation projects Job Types: Full\-time, Part\-time, Contract Pay: From Rs400,000\.00 per month Application Question(s): * Do you have prior background in accounting or finance, or, thorough understanding of accounting and finance processes? * Do you have strong understanding of core ERP flows like O2C, P2P, inventory, AR/AP subledgers, posting logic, and dimensions? * Have you demonstrated experience in designing accounting and finance workflows and controls (approvals, master data governance, exception handling), running UAT, documentation, training, and change management? * Can you translate business problems into structured ERP solutions? Experience: * hands\-on functional Microsoft Dynamics 365 Business Central: 5 years (Required) Work Location: Hybrid remote in Pakistan