Manager - Human Capital

**Objective** * This position is responsible for high volume recruitment in a fast\-paced environment. The position also must find and source candidates by conducting college visits, attending career fairs, attending network events, and by leveraging social media. * Ensure smooth on\-boarding process of the new employees and assisting with the day\-to\-day operations of the Human Resources functions. **Key Responsibility** HR Business Partnering \& Workforce Support * Partner with brand managers and function heads to address people\-related requirements including manpower planning, organizational changes, and internal mobility. * Support workforce planning initiatives by analyzing staffing trends, attrition data, and upcoming business needs. * Participate in discussions around talent development, performance concerns, and capability gaps, and escalate strategic needs to senior HR leadership. * Promote and reinforce a high\-performance and values\-driven culture through timely interventions, coaching, and follow\-up. * Serve as the first point of contact for HR advisory on day\-to\-day employee lifecycle and talent concerns for assigned functions. Organizational Development \& Talent Enablement * Collaborate with Centers of Excellence (COEs) to coordinate talent processes such as mid\-year and annual performance reviews, probation evaluations, and development plans. * Facilitate identification of top performers and potential successors for key roles, working with HR leadership to support talent retention. * Roll out training nominations, learning sessions, and coaching initiatives as per business capability development needs. Employee Engagement \& Experience * Implement employee engagement activities including brand town halls, birthday recognitions, employee feedback collection, and rewards programs. * Communicate organizational changes, HR programs, and cultural initiatives to employees, ensuring transparency and alignment with company values. * Handle escalated employee relations issues including conflict resolution, performance conversations, and warnings in consultation with the Assistant Manager/Senior Manager. Policy Adherence \& HR Process Excellence * Ensure compliance with established HR policies and procedures across brands/stores/functions. * Identify improvement areas in onboarding, confirmation, and offboarding processes, and recommend process enhancements. * Collaborate with the HC Operations team to ensure data accuracy, HRMS updates, and documentation compliance. * Maintain familiarity with labor laws and internal controls applicable to HR operations, escalating complex matters for resolution. HR Reporting \& Data Insights * Support the preparation of HR dashboards and workforce reports in MS Excel by collecting and validating data on headcount, turnover, absenteeism, and engagement metrics. * Highlight trends or issues requiring attention and suggest potential solutions to HR leadership. * Maintain trackers related to confirmations, performance reviews, transfers, and resignations for assigned business units. Team Collaboration \& Budget Monitoring * Assist in monitoring workforce and recruitment budgets by aligning approved headcount with hiring plans and managing overtime/workforce costs. * Participate in manpower reviews and budget preparation exercises as needed. * Coordinate with recruitment, payroll, L\&D, and operations teams to ensure smooth execution of integrated HR services. **Desired Experience** The ideal Manager – Human Capital in a retail company should have 7\+ years of progressive experience in human resource/HRMS/administration. Proven success in driving high level cross functional collaboration, enhancing customer engagement, and achieving \& exceeding sales KPI targets for stores.