Key Account Manager UK&Nordics

**About Sunmi:** As a high\-tech Unicorn company, SUNMI Group is a global leader in the innovation of intelligent hardware for businesses. Specializing in the Internet of Things (IoT), Sunmi provides cutting\-edge, integrated software and hardware solutions designed to empower businesses with real\-time IoT capabilities. Our goal is to transform traditional stores into smart businesses, offering a comprehensive ecosystem of intelligent devices and solutions that enhance business operations. Founded in 2014, Sunmi is valued at over $1 billion as of 2019\. With major investors like Alibaba Ant Financial and Xiaomi, we continue to grow and innovate on a global scale. Join us in shaping the future of business technology! **Mission** * Drive SUNMI’s commercial growth across the UK \& Nordics region, with primary focus on the UK, Sweden, Denmark, Norway, and Finland. * Develop and manage strategic key accounts including banks, payment partners and enterprise clients. * Execute SUNMI’s regional commercial strategy to achieve revenue, margin, and market expansion targets. * Strengthen SUNMI’s brand presence, products, and solutions while ensuring high levels of customer satisfaction. * Collaborate closely with the Europe team and internal stakeholders to support sustainable market development. **Role \& Responsibilities:** **Key Account Management** * Own and develop end\-to\-end commercial relationships with key accounts, including banks, payment platforms, ISVs, and strategic partners. * Engage with senior stakeholders to understand business needs and deliver tailored solutions. * Build and execute strategic account plans, generate pipeline, and secure long\-term partnerships. **Business Development** * Identify and develop new business opportunities across the UK \& Nordics, with strong focus on the payments and key accounts ecosystems. * Expand into new verticals such as banking, logistics, and hospitality. **Commercial Execution** * Deliver against revenue and margin targets aligned with SUNMI’s regional objectives. * Drive forecast accuracy, manage deal structuring, pricing negotiations, and business reviews. * Monitor the competitive landscape to identify risks, opportunities, and potential partnerships. **Cross\-Functional Collaboration** * Work closely with European Sales, Marketing, Product, and Service teams to ensure customer success. * Coordinate with HQ on product requirements, certifications, and local market adaptations. * Contribute insights to support regional marketing initiatives and campaigns. **Customer Satisfaction \& Support** * Ensure a high level of customer satisfaction by coordinating internal resources across technical, support, and service functions. * Proactively manage escalations, operational issues, and project deployments. * Build strong, long\-term relationships and help customers maximize value from SUNMI solutions. **Market Intelligence** * Monitor and analyse market trends, regulatory developments, and competitor activity across the UK \& Nordics. * Share actionable insights with the Europe team to refine strategy and product positioning. **Brand Representation** * Represent SUNMI in customer engagements, industry events, and trade fairs across the region. * Promote SUNMI’s technology, innovation, and brand positioning in the market.