Key Account Manager

**Key Responsibilities：** * Develop and execute prospection \& acquisition strategies for new key accounts in modern trade, supermarkets, and distribution networks * Set and own volume/revenue targets by channel (including supermarkets, hypermarkets, cash \& carry, wholesalers) and by account * Build, manage and grow a high\-value portfolio of key accounts across retail and distribution channels * Ensure excellent customer satisfaction, strong partnerships, and long\-term loyalty * Coordinate full pre\- and post\-sales support, execution in\-store/wholesale, and swift issue resolution * Analyse key account performance, category trends, market dynamics, and competitors; deliver actionable insights * Monitor and report regularly on market/competitor activity across supermarket and distribution sectors * Manage the business like a standalone unit – full accountability for revenue, costs, ROI, trade spend, and profitability * Evaluate marketing/trade/promotional activities and recommend data\-driven improvements for maximum impact **Requirements：** * Degree educated (Business/Marketing/Economics preferred) * **Significant experience** (typically 3–8\+ years) in Key Account / Channel Management within **FMCG or Tobacco** industry – **essential experience managing supermarket/modern trade accounts and/or distributors/wholesalers** in a similar role * Professional\-level English (fluent business communication) * Strong entrepreneurial mindset and results orientation * Proven ability to deliver client\-focused solutions and drive growth in retail and distribution environments * Excellent analytical skills, numerical fluency, and data\-driven decision making * Outstanding communication, negotiation, influencing, and stakeholder management skills at all levels * Hands\-on, resilient, and thrives in a fast\-paced, target\-driven commercial setting