Junior PCO

Required Skills \& Experience 1\-3 years in a relevant role or environment Strong documentation skills (preparing, reviewing, and maintaining release/change documentation) Hands‑on experience with ServiceNow change tickets Familiarity working in process‑heavy, governed environments Nice to Have Skills \& Experience Experience with ECM (Engineering Change Management) or similar structured change frameworks Familiarity with CAB (Change Advisory Board) processes Exposure to CIBC or other large financial institution release/governance models Working knowledge of Jira and Confluence Experience supporting or partnering closely with Release Managers Job Description Insight Global is looking to hire a Jr PCO to support the administrative and documentation aspects of release management within a process‑heavy environment aligned to banking enterprise standards. Key Responsibilities \- Gather and prepare required documentation for all upcoming releases in line with processes \- Ensure change tickets are created, complete, and contain correct and approved verbiage Work across enterprise tools including: ServiceNow – change tickets Jira and Confluence – tracking and collaboration Word documents – primary format for release documentation Rate $30\-34/hr