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Job Description
Louisville, Kentucky 40023 Posted March 21st, 2026
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Job Type: Full Time
Job Category: IT
Job Description
**Role** : IT Service Management Data Science
**Location** : Louisville, KY / Remote
**FTE ONLY** **Job Description****Must Have Technical/Functional Skills*** Data Engineers \& Data Scientists
* Exceptional Python and Spark SQL knowledge
* Strong knowledge of Databricks and cloud architecture
* Ability to influence technical and non\-technical individuals including UDAP admins
* Knowledge of workflows, compute, key vaults, catalogs, objects, etc.
* Strong knowledge of ServiceNow data and how it ties together
* Knowledge of data science best practices including when to use which model
* Reporting and Analytics Professionals:
* Strong Spark SQL knowledge
* Strong Power BI knowledge
* Strong visualization skills and communication skills
* Ability to interpret ambiguous requirements from non\-technical requestors
* Power Apps knowledge
**Roles \& Responsibilities*** Design, build, and deliver data science solutions to the IT organization based on the Next Gen ServiceNow Data Store
* Continued iteration and support for existing data science solutions (CQR, ATX Incidents, Onboarding Incidents, etc.)
* Design, build, implement chat bot across Next Gen ServiceNow Data Store
* Identify high value data science projects (knowledge, incident, etc.) and deliver on those
* Monitoring accuracy and precision of data science solutions
* Enable users, both technical and non\-technical, to use a chatbot to gather insights on the data store
Required Skills
CYBER THREAT MANAGEMENT ANALYST
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