Inbound Customer Service Representative (WFH)

Resonance CX Partners' mission is to help experienced professionals find opportunities that truly align with their values. We are not a staffing firm or agency. Resonance CX does not hire for these positions—we identify and validate them from customer\-focused organizations directly. Employer Industry: Home Healthcare **Why Consider This Job Opportunity** * Pay starting at $15\.50 plus a monthly bonus program opportunity with potential unlimited earnings * Generous paid time off and paid holidays * Opportunities for career advancement and growth within the organization * Work from home after successful completion of in\-office training and management approval * Comprehensive benefits package including medical, dental, vision, and life insurance * Employee assistance programs and discounts available **What To Expect (Job Responsibilities)** * Serve as a patient advocate to address questions or concerns * Collect and input patient data into the e\-Intake system * Verify product and service details for accuracy * Provide basic technical customer service assistance for CPAP equipment * Educate patients and location employees on CPAP supplies and maintenance **What Is Required (Qualifications)** * High school diploma or GED equivalent * Background check and drug screening as part of employment contingency * Valid driver's license in state of residence with a clean driving record (when applicable) * Basic computer and internet skills, along with a typing test * Ability to maintain confidentiality and handle sensitive information **How To Stand Out (Preferred Qualifications)** * Experience with medical equipment and medical billing practices * One year of related work experience in a medical or administrative setting * Familiarity with medical terminology * Previous experience in the medical field and administrative record management \#HomeHealthcare \#CustomerService \#CareerOpportunity \#CompetitivePay \#EmployeeBenefits "We prioritize candidate privacy and champion equal\-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top\-tier employer." \#ResonanceCXPartners