Human Resources Operations Manager

**Interim HR Operations Manager (fixed term contract)** **Location:** London. 5 days in\-office requirement. **Type:** Fixed term contract requiring an immediate start with an initial contract duration until 31st December 2026 (with potential extension) **Salary:** Up to £100,000 FTE \+ £10,000 completion bonus plus desirable benefits. **The Opportunity** Middlemore have been retained by a high\-performing, international financial services business to recruit an **Interim HR Operations Manager** to take ownership of HR operations, supporting an international population, during a key transition phase, including the go\-live and embedding of a new HR system (Workday). This is a hands\-on role where you will lead day\-to\-day HR operations for the business, managing a small team of direct reports who are split between the UK an international location. **The Role** Reporting to the Global People Operations Director you will be responsible for delivering a high\-quality HR service across a population of c. 750 employees globally. You will lead a small, distributed team and act as the central point of coordination and escalation for all HR operational activity. **Key responsibilities include:** * Leading HR operations and administration across the full employee lifecycle * Managing and developing a team of HR Advisors/Administrators (UK and offshore) * Allocating work, setting priorities, and maintaining service standards * Acting as the key escalation point for HR operational issues * Overseeing onboarding, benefits administration, and monthly onboarding events * Managing right\-to\-work, visas, relocation, and mobility processes * Ensuring compliance with data protection, audit, and control requirements * Managing and optimising the performance of an offshore HR provider * Supporting the transition to Workday (cutover, training, documentation, and process embedding) * Contributing to process improvement and documentation as the function evolves **The Environment** This is *not* a traditional, process\-led HR operations role as it requires a high degree of flexibility and a solutions\-driven mindset. The function currently operates in a: * High\-touch environment with bespoke requests \- requiring a flexible and pragmatic approach * Fast\-paced setting with shifting priorities * Context where processes are evolving and not always fully defined Success in this role will come from your ability to bring a degree of structure, and sound judgement without over\-engineering processes. **What We’re Looking For** We’re looking for a pragmatic, delivery\-focused HR Operations Manager who thrives in dynamic environments. **You will bring:** * Strong HR Operations experience within an SME or mid\-sized business * Proven experience managing small HR teams (including offshore or third\-party providers) * Hands\-on experience with **Workday** (essential) * A track record of operating effectively in fast\-paced, evolving environments * Strong stakeholder management skills and the ability to build trust quickly * High attention to detail and the ability to manage multiple priorities at pace **Highly desirable:** * Financial services experience (e.g. asset / investment management, boutique banking, Private Equity or similar) * Experience in a high\-performing entrepreneurial environment **This Role May Not Suit You If:** * You prefer highly structured, process\-driven environments * You require clearly defined scope and stable priorities * You are not comfortable operating with ambiguity or managing competing demands * You do not thrive working closely with key business leaders, and HR Business Partner colleagues If this is something of interest please apply or reach out directly to Jenna.Stocks@middlemore.co.uk