Human Resources Director

**Position Summary** The Director of Human Resources serves as a key member of the Executive Committee and is responsible for leading all aspects of human resources for a luxury hotel or resort. This role champions a culture of service excellence, employee engagement, and leadership development while ensuring compliance with employment laws and company policies. The ideal candidate is a strategic hospitality HR leader with extensive luxury hotel experience and a passion for cultivating an exceptional workplace culture that supports world\-class guest experiences. **Key Responsibilities** Strategic Leadership \& Culture * Serve as a trusted advisor to the General Manager and Executive Committee on all human capital matters * Foster a culture aligned with luxury hospitality standards, emphasizing service excellence, collaboration, and accountability * Lead initiatives focused on employee engagement, retention, and leadership development * Drive organizational effectiveness and workforce planning strategies Talent Acquisition \& Development * Oversee recruitment strategies to attract top hospitality talent across all departments * Implement best practices in onboarding, training, and professional development * Develop succession planning programs and leadership pipelines * Support department heads with talent management and performance development Employee Relations \& Compliance * Ensure compliance with all federal, state, and local labor regulations * Manage employee relations matters with professionalism and discretion * Conduct investigations and guide leaders through disciplinary and performance management processes * Maintain policies and procedures that align with company standards and legal requirements Compensation, Benefits \& Workforce Planning * Oversee compensation structures, benefits administration, and payroll coordination * Monitor labor budgets and staffing levels in partnership with finance and operations teams * Ensure competitive and equitable compensation practices Training \& Service Culture * Lead training initiatives focused on luxury service standards and leadership development * Coordinate learning programs that reinforce the brand’s service philosophy * Promote a positive workplace culture focused on employee well\-being and recognition Required Qualifications * Bachelor’s degree in Human Resources, Business Administration, or Hospitality Management * 7–10\+ years of progressive HR leadership experience in hotels or resorts * Proven experience supporting executive leadership teams in a hospitality environment * Strong knowledge of employment law, HR compliance, and employee relations * Exceptional leadership, communication, and organizational skills Preferred Qualifications * Experience in Forbes Five\-Star or AAA Five Diamond hospitality environments * Experience working in union environments (if applicable) * Professional HR certification (SHRM\-SCP, SPHR, or equivalent) * Experience with HRIS and workforce analytics platforms Compensation \& Benefits * Competitive executive compensation package * Performance\-based incentive program * Comprehensive health, dental, and vision benefits * Paid time off and holidays * Professional development and career advancement opportunities