HR Team Leader

Pineapple are partnering with a thriving, Worcester\-based organisation currently seeking an experienced HR Team Leader to join their expanding department. **The Role:** Working closely with the HR Services Manager and Director of People Operations, you will lead a dedicated team of HR Administrators and Coordinators. Your mission is to ensure the delivery of high\-quality, efficient, and customer\-centric HR services across the entire employee lifecycle. **Key Responsibilities:** * **Leadership \& Mentorship:** Lead, coach, and motivate a team of HR professionals, driving performance across onboarding, payroll, and offboarding. * **Operational Excellence:** Oversee daily operations ensuring strict adherence to SLAs and KPIs while identifying trends and mitigating risks. * **Process Transformation:** Lead digitalisation initiatives to streamline workflows, identifying opportunities for automation. * **Compliance \& Risk:** Act as the HR professional for compliance systems (RTW, DBS, and Vetting), serving as the primary escalation point for complex transactional issues. * **Payroll Integrity:** Manage HR\-related payroll queries with precision, implementing control measures to guarantee peak accuracy. * **Stakeholder Collaboration:** Partner with Payroll, Talent, and HRBPs to ensure a seamless, integrated service for all internal and external stakeholders. **What You’ll Bring;** * **Proven Leadership:** A track record of leading teams within an HR Service Centre or Shared Services environment, ideally in a medium\-to\-large organisation. * **Systems Expertise:** Adept at using HRIS and data analytics to monitor service delivery and drive excellence. * **Compliance Knowledge:** Deep understanding of Right to Work (RTW), DBS, and Data Protection Act obligations. * **Efficiency Mindset:** Experience in identifying and implementing workflow enhancements and automation. * **Professionalism:** The ability to maintain high levels of confidentiality and influence stakeholders at all levels. * **Qualifications:** CIPD qualification is desirable but not essential. **The Perks** * **Generous Leave:** 25 days holiday \+ 8 Bank Holidays \+ your birthday off! * **Flexibility:** A "buy or sell" holiday scheme to suit your lifestyle. * **Wellbeing:** Private medical insurance, life insurance, and enhanced family\-friendly leave. * **Growth:** Fantastic learning and development support, including opportunities to gain professional qualifications. * **Extras:** High street discounts and a competitive salary package. *If of interest, please apply for a confidential discussion. Pineapple Recruitment Ltd is recruiting for this role on behalf of our client and is acting as a Preferred Recruitment Agency on an exclusive basis.*