HR Manager (Associate CIPD)

**About the Company** This is a fantastic opportunity for an Assoc CIPD HR Manager to secure a position with an IT Managed Services organisation enjoying rapid growth. **About the Role** Salary: Up to 60k Hybrid: Office based in Hertfordshire area at least 2 days per week. My client is a managed service provider focusing on SME and mid\-market customers with propositions in the Managed Services, Print and Comms industry. **Responsibilities** **Recruitment \& Staffing:** * Identify staffing needs, writing job descriptions, screening, interviewing, ‘Right to work’ / Security and prior employment checks, and hiring new staff, working alongside the hiring manager to support and assist as required. * Develop a network and programme for Internal recruitment to minimise the use of recruitment agencies, thus saving costs, for some roles. **Onboarding \& Development:** * Onboarding new employees with an update welcome pack and onboarding programme in a professional and comprehensive manner to expedite the settling in period. * Training new hires and providing career development opportunities. * Order IT equipment, check received, test. Order desk space and furniture spec. * Follow up probation escalation with managers. * Assisting managers with career mapping for staff and talent planning requirements. * Ensure all staff details, benefits and pay are UpToDate and correct. * Develop the organisational structure to support future growth, using best practice principles. **Employee Engagement and Relations:** * Handling complaints, grievances, and disciplinary procedures to ensure a safe and fair environment. * Ensure the offboarding process is handled in a professional manner to ensure everyone is consistently treated fairly. * Manage the execution of the HR Strategy to ensure achievement of the company objectives and deliver continuous employee development. * Staff communications are sent out regularly as and when required; some to be approved by Executive. **Compensation \& Benefits:** * Managing annual reviews of salary, pension schemes, and benefits, ensuring all administration is completed timeously. This includes all employee programmes and staff benefits/packages. * Work alongside the Financial Controller to ensure monthly payroll processing is completed on time and accurately. * Ensure employee training requirements are well managed and monitored. * Manage the training and development plans and ensure they are of a high standard. * Determine relevant Key Performance Indicators (KPIs) for incentive schemes. * * Systems and Policy Compliance: * Developing company policies, ensuring employment law compliance, and maintaining employee records. * Undertake analysis as required on staff performance, highlighting areas of concern or risk, which may be impacting profitability. * Work along the executive on all aspects of the ESG (Environmental, Social, governance) programme. * Ensure the company handbook to up to date and is linked to all the company policies. * Current regulation compliance, including accepted professional standards, policies and procedures and legislation (including legislation on data protection, the Equality Act and health and safety). * Ensure employment law, HR policy, best practice and workforce development are applied. * Ensure that all relevant professional standards are met. * Conduct annual remuneration and benefit surveys and reviews. * Improve and develop HR processes and systems; Ensure all HR systems are reviewed and supported to ensure they are fit for purpose and support the objectives of the business. * Set up of new users and removal of staff from systems, as well a ensure safe filing of employee details and contracts. **Health \& Welfare:** * Overseeing employee safety, wellbeing, and work\-life balance initiatives. * Continuously improve engagement and welfare activities, maximising productivity, devolving HR responsibilities to line managers and building leadership capability. * Identify HR trends so that attention can be directed to key issues and resources. * Regularly coach, mentor, and support colleagues to identify individual strengths and development needs. * Manage the diversity, equality, and inclusion values and practices within the company. **Qualifications** * Qualified HR Manager – ideally of CIPD Associate Diploma or similar. * A working understanding of Human Resources compliance with company law. * Proven experience in an HR Manager role in industry and within an SME. * Strong leadership skills, with the ability to build people up and motivate. * Strong communication skills, with the ability to present HR information to all stakeholders. * Experience of HR systems and processes and policies. * Excellent knowledge of owning a department budgets. * Knowledge of the MSP sector is desirable, and experience working in the sector would be considered favourably. * Working knowledge of HR and payroll systems. * Excellent Microsoft Excel, word \& Powerpoint skills. **Required Skills** * You should be collaborative, and work in partnership to build good working relationships with all managers, as well as all colleagues and stakeholders. * You should be inquisitive, creative and look to continuously improve processes. * You should be committed and focused on delivering personal objectives to help fulfil the organisation’s mission. * High degree of professionalism, integrity and confidentiality. **Personal Attributes** * Excellent precision and attention to detail. * Excellent communication and personable, with strong interpersonal skills. * Thrives in fast paced environment, energized under pressure with the ability to deal with problems decisively, when they arise. **Pay range and compensation package** **Salary:** Up to 60k If this sounds like you and your an HR Manager based in the Herts area who holds an Assoc CIPD Accreditation, who has experience of working in the IT / Managed Services Industry, then I'd love to hear from you \- you can reach me at anthony.stone@hrgo.co.uk