HR Generalist & Office Manager

**About us** Greenlight was founded on a simple idea: deliver real value wins to our customers and build a culture where great people can do their best work. We’ve evolved into a trusted partner in intelligent automation where we help organizations reimagine how work gets done. With 100\+ successful automations and millions in client ROI, our impact runs deep: efficiency, scalability, and lasting transformation. **What drives us is how we work** We play to win, showing up prepared, focused, and committed to each other’s success. We push what’s possible and challenge convention. We communicate with courage, surfacing ideas and issues with honesty and clarity. And we own the full outcome, seeing every commitment through to lasting impact. That’s Greenlight. Where ambition meets accountability, and great people do great work together. **The Opportunity** The HR Generalist \& Office Manager supports the day\-to\-day execution of Greenlight’s people operations while ensuring the office environment runs smoothly and efficiently. Working closely with leadership and the Fractional CHRO, this role helps implement and maintain core HR programs, support employee initiatives, coordinate internal processes, and ensure HR documentation and compliance requirements remain organized and consistent. This role also oversees office operations and logistics to ensure a productive and welcoming workplace for employees and visitors. Success in this role requires strong organization, attention to detail, responsiveness, and the ability to manage multiple priorities in a fast\-paced environment. **Responsibilities include:** **HR Programs** Support the operational execution of Greenlight’s HR programs and employee initiatives in partnership with leadership and the Fractional CHRO. * Coordinate the performance management process, including performance review cycles, documentation, and tracking * Support administration and documentation related to performance improvement plans (PIPs) * Assist with implementation of succession planning and career development initiatives * Coordinate training and development initiatives, including internal workshops and learning session * Support programs designed to reinforce Greenlight’s operating principles and culture * Assist with logistics and coordination for leadership workshops and employee development programs * Coordinate and administer employee engagement initiatives and internal programs * Manage and administer employee engagement surveys, including coordination, tracking, and reporting support * Serve as an internal HR contact for employees with general HR questions or requests * Maintain organized HR documentation, employee records, and internal HR resources **HR Operations** * Support the administration and organization of employee lifecycle processes. * Coordinate employee onboarding and offboarding processes * Maintain accurate employee documentation and HR records * Support maintenance and updates of HR policies and internal documentation * Coordinate Health \& Safety documentation and compliance requirements * Assist with internal HR reporting and administrative HR tasks as required **Office Management \& Logistics** * Ensure the office environment remains organized, well\-managed, and ready to support employees and leadership. * Manage office supplies, kitchen supplies, and general office needs * Coordinate catering, group lunches, and meeting logistics when required * Ensure the office remains organized, stocked, and ready for daily operations * Coordinate vendor relationships, office equipment, and maintenance needs * Support facilities coordination to maintain a safe and efficient workplace **Company Events \& Internal Logistics** * Support internal events and initiatives that bring teams together. * Coordinate logistics for All Hands meetings and company gatherings * Support planning and coordination of internal team events and initiatives * Assist with logistics for leadership meetings, workshops, and company programs **Skills \& Attributes** * Strong organizational and multitasking skills * High attention to detail and documentation accuracy * Strong communication and interpersonal skills * Ability to manage multiple priorities and shifting deadlines * Ability to handle confidential information with discretion * Comfortable working in a fast\-paced and evolving environment * Highly tech savvy and able to quickly adapt to new tools and systems **Work Environment** This is a hybrid role based in the Greater Toronto Area, requiring regular in\-office presence to support office operations, leadership meetings, and internal initiatives. *AI Disclosure Statement:\- We may use artificial intelligence (AI) tools to support parts of our hiring process, such as reviewing applications or assessing responses. These tools help us stay organized and efficient, but they never replace human judgment. Every hiring decision is made by real people who care deeply about finding the right addition to our team and preserving the human connection that defines our culture.* *We are committed to a diverse and inclusive recruitment process.* *Greenlight is proud to always have and continue to be an equal opportunity employer. We believe in equal employment opportunity for all, regardless of ethnicity, culture, sexual orientation, religion, age, gender, or disability status.* *Greenlight is proud to have been recognized and awarded a* ***Great Place to Work™ Certification*** *with a whopping score of* ***98%*** *!*