Accepting Applications
Full-time
On-site
Posted 4 days, 3 hours ago
0 views
0 applications
Job Description
**Roles and Responsibilities:**
**1\. Grievance Management**
* Act as the first point of contact for employee grievances and workplace concerns.
* Ensure timely, confidential, and fair resolution in line with UAE Labour Law.
* Maintain grievance logs, documentation, and investigation reports.
* Escalate complex or sensitive matters and support disciplinary investigations.
**2\. Time \& Attendance / Timesheet Management**
* Manage end\-to\-end timesheet and attendance processes.
* Ensure timely submission, validation, and approvals via HRMS systems.
* Coordinate with Payroll and Finance for accurate time data.
* Investigate discrepancies and resolve employee queries efficiently.
**3\. Policies \& Procedures**
* Support implementation and enforcement of HR policies and SOPs.
* Ensure compliance with UAE Labour Law and internal guidelines.
* Assist in policy drafting, updates, and communication across departments.
* Conduct employee awareness sessions on HR policies and code of conduct.
**4\. Visa \& Immigration (UAE Focus)**
* Manage employee lifecycle documentation: visa processing, renewals, cancellations.
* Hands\-on experience with visa process and UAE government portals such as:
* MOHRE (Ministry of Human Resources \& Emiratisation)
* GDRFA / ICA (Immigration systems)
* JAFZA portal (if handling free zone employees)
* DMCC / DAFZA portals
* Coordinate with PROs, government authorities, and typing centers.
* Ensure compliance with UAE immigration laws and maintain trackers for expiry/renewals.
* Manage Nafis program registrations, tracking, and reporting.
* Coordinate with government entities for audits and reporting requirements.
**5\. Medical Insurance Administration**
* Manage employee medical insurance (enrollment, renewals, deletions).
* Coordinate with insurance providers for claims, approvals, and escalations.
* Support employees with insurance queries and benefits clarification.
* Maintain accurate insurance records and reports.
**6\. Payroll Support**
* Prepare and validate payroll inputs: attendance, leave, overtime, deductions.
* Coordinate with Finance for timely and accurate payroll processing.
* Ensure compliance with WPS (Wage Protection System) requirements.
* Address employee payroll\-related queries and resolve discrepancies.
* Process offboarding including exit interviews, clearance, and final settlements.
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