Hotel Operations Manager - Village Hotels Glasgow

Hotel Operations Manager at Village: More Than a Job, It is a Movement! Are you ready to join a place where your unique spark is celebrated, and every single person is key to the magic? We are not corporate. We are not stuffy. We are a Village. Right now, we are looking for a brilliant **Hotel Operations Manager** to help us make a genuine difference in Glasgow every single day. The Role: Your Contribution to Village As our Operations Manager, you will be at the heart of our hotel. You will orchestrate the daily success of our F\&B, Rooms, and Host teams to keep delivering that unbeatable Village experience. The 'bones' of what you will be doing are about: * The F\&B Powerhouse: Bringing a heavy\-hitting Food and Beverage background to the table. You will take full ownership of this area to drive quality, innovation, and commercial results. * The Trusted Deputy: Acting as a fully rounded leader who is competent and ready to deputise for the General Manager. You are the right hand that ensures the Village never misses a beat. * Leading with Heart: Providing a clear channel of communication and support to our Heads of Departments. You ensure they have the tools and the confidence to shine. * Driving Excellence: Obsessing over the guest journey. You will be the champion of our standards, ensuring our satisfaction scores are not just met, but smashed. * Developing Future Stars: Acting as a mentor and coach. You will cultivate a culture where our team members are encouraged to grow and step into leadership themselves. Our Mantra: It Takes a Village This is not just a saying; it is how we operate. We believe that the best hospitality and the most exceptional experiences come from a collective effort. * You Are Not Just a Number: You will have a voice, autonomy, and the chance to shape our future. We rely on your operational judgement and individual expertise. * A Culture of Care: We support each other. Whether you are a Manager or a Team Member, we lift each other up. Your well\-being matters as much as the guest experience. * Diversity is Our Strength: We are building a team that reflects the world around us. We welcome all backgrounds and perspectives because it makes our Village richer. Village Perks: What is In It For You? We are in the **people business** , and that includes our own team. We offer: * Real Growth Trajectory: Clear paths for career development and internal progression. We love to promote from within. * A Package that Cares: A competitive basic salary of £40,000 to £45,000, plus a complimentary Health and Wellness Membership for you and a friend, and many more benefits! * Unrivalled Work/Life Energy: We are serious about your time off and providing a schedule that allows you to recharge. * Authentic Hospitality: Work with a team that truly loves what they do in an environment that is fun and genuinely rewarding. Ready to Join Village as our Hotel Operations Manager? If you are a warm, personable leader who thrives on the challenge of exceeding expectations and knows how to get the best out of a team, we want to hear from you. **Click to apply, and let’s build something incredible, together.**