hotel manager

**Overview** Languages English Education * College/CEGEP **Experience** 3 years to less than 5 years On site Work must be completed at the physical location. There is no option to work remotely. Work site environment * Non\-smoking * Air conditioned Work setting * Hotel, motel, resort **Responsibilities** Tasks * Develop and implement policies and procedures for daily operations * Recruit and hire staff * Supervise staff * Conduct performance reviews * Negotiate with suppliers for the provision of materials and supplies * Conduct training sessions * Negotiate with clients for the use of facilities * Perform front desk duties * Prepare budgets and monitor revenues and expenses * Implement marketing activities * Arrange for and oversee maintenance activities * Enforce policies and procedures * Address customers' complaints or concerns * Assist clients/guests with special needs * Develop and implement business plans * Establish work schedules * Manage events * Organize and maintain inventory Supervision * Staff in various areas of responsibility Experience and specialization Computer and technology knowledge * MS Word * Central reservation system (CRS) * MS Excel * MS Office * MS Outlook * MS Windows Additional information Work conditions and physical capabilities * Fast\-paced environment * Work under pressure * Tight deadlines * Attention to detail * Combination of sitting, standing, walking * Standing for extended periods * Large workload Personal suitability * Client focus * Efficient interpersonal skills * Excellent oral communication * Excellent written communication * Flexibility * Initiative * Team player **Benefits** Other benefits * Other benefits Employment groups This employer promotes equal employment opportunities for all job applicants, including those self\-identifying as a member of these groups: Support for newcomers and refugees * Supports newcomers and/or refugees with foreign credential recognition Support for Indigenous people * Develops and maintains relationships with indigenous communities, indigenous\-owned businesses and organizations