hotel manager

**Overview** Languages English Education * College/CEGEP * or equivalent experience **Experience** 1 year to less than 2 years On site Work must be completed at the physical location. There is no option to work remotely. Work setting * Relocation costs covered by employer * Hotel, motel, resort Budgetary responsibility * $1,500,001 \- $4,000,000 **Responsibilities** Tasks * Develop and implement policies and procedures for daily operations * Recruit and hire staff * Supervise staff * Conduct performance reviews * Conduct training sessions * Perform front desk duties * Prepare budgets and monitor revenues and expenses * Prepare marketing plans * Implement marketing activities * Arrange for and oversee maintenance activities * Enforce policies and procedures * Address customers' complaints or concerns * Assist clients/guests with special needs * Develop and implement business plans * Establish work schedules * Manage events * Organize and maintain inventory * Participate in marketing plans and implementation * Negotiate with clients for catering or use of facilities * Enforce provincial/territorial liquor legislation and regulations * Ensure health and safety regulations are followed * Cost products and services * Balance cash and complete balance sheets, cash reports and related forms * Provide customer service * Negotiate arrangements with suppliers for food and other supplies * Determine type of services to be offered and implement operational procedures * Plan, organize, direct, control and evaluate daily operations Supervision * More than 20 people Additional information Work conditions and physical capabilities * Fast\-paced environment * Work under pressure * Tight deadlines * Attention to detail * Combination of sitting, standing, walking * Standing for extended periods * Large workload * Repetitive tasks * Handling heavy loads * Physically demanding Personal suitability * Client focus * Efficient interpersonal skills * Excellent oral communication * Excellent written communication * Flexibility * Initiative * Team player * Accurate * Dependability * Reliability * Organized Employment groups This employer promotes equal employment opportunities for all job applicants, including those self\-identifying as a member of these groups: Support for newcomers and refugees * Does not require Canadian work experience Support for youths * Offers on\-the\-job training tailored to youth Supports for visible minorities * Provides diversity and cross\-cultural training to create a welcoming work environment for members of visible minorities