Hotel General Manager

**Hotel General Manager** **Glasgow Argyle Hotel – Best Western Signature Collection** **This is more than a hotel. This is a statement.** And we’re looking for a leader who’s ready to make one. Set in the heart of Glasgow, the **Glasgow Argyle Hotel** is a distinctive city\-centre property with personality, pace, and purpose. We’re now seeking an exceptional **Hotel General Manager** to take the helm — someone who leads from the front, inspires high performance, and understands that great hotels are built on great people. **The Opportunity** As General Manager, you’ll have full accountability for the overall performance of the hotel — commercially, operationally and culturally. This is a hands\-on leadership role where your presence matters, your decisions make a difference, and your ability to bring people with you will define success. **You’ll be trusted to:** * Set the tone and vision for the hotel * Lead, coach and develop a passionate management team * Deliver strong commercial performance across rooms, F\&B, meetings and events * Ensure exceptional guest experiences — consistently * Create a positive, energising culture where teams feel engaged, supported and proud **What You’ll Be Known For** * **Leadership that’s visible and authentic** — your team know you, trusts you, and follows you * **Commercial confidence** — you understand the numbers, the market, and how to convert strategy into results * **Operational excellence** — standards matter to you, and you never lose sight of the detail * **People\-first thinking** — you build managers, not just rotas * **A calm head under pressure** — city hotels move fast, and so do you **About You** You’ll already be operating as a **Hotel General Manager** (or an ambitious Operations Manager / Deputy GM ready for the step up) within a full‑service hotel environment. **You’ll bring:** * Proven experience leading hotel operations end‑to‑end * A strong understanding of city\-centre or high\-demand trading environments * Sound commercial and financial acumen * A track record of developing and retaining talented teams * The confidence to challenge, improve and innovate — while staying true to the brand