hotel front desk supervisor

**Overview** Languages English Education * Secondary (high) school graduation certificate **Experience** 1 year to less than 2 years On site Work must be completed at the physical location. There is no option to work remotely. Work setting * Hotel, motel, resort **Responsibilities** Tasks * Co\-ordinate activities with other work units or departments * Establish work schedules and procedures * Perform same duties as workers supervised * Prepare and submit reports * Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality * Assist clients/guests with special needs * Co\-ordinate, assign and review work * Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery * Requisition materials and supplies * Respond to complaints of guests * Register arriving guests and assign rooms * Receive and deliver items and messages for guests * Provide customer service Supervision * Staff in various areas of responsibility Experience and specialization Computer and technology knowledge * MS Outlook Additional information Work conditions and physical capabilities * Attention to detail * Large workload **Benefits** Health benefits * Dental plan * Health care plan Financial benefits * Group insurance benefits * Life insurance * Night shift premium Employment groups This employer promotes equal employment opportunities for all job applicants, including those self\-identifying as a member of these groups: Support for newcomers and refugees * Supports newcomers and/or refugees with foreign credential recognition Support for Indigenous people * Develops and maintains relationships with indigenous communities, indigenous\-owned businesses and organizations