hostel manager

**Overview** Languages English Education * College, CEGEP or other non\-university certificate or diploma from a program of 1 year to 2 years * or equivalent experience **Experience** 2 years to less than 3 years On site Work must be completed at the physical location. There is no option to work remotely. Work site environment * Non\-smoking * Air conditioned Work setting * Hotel, motel, resort Budgetary responsibility * $100,001 \- $500,000 **Responsibilities** Tasks * Develop and implement policies and procedures for daily operations * Recruit and hire staff * Supervise staff * Conduct performance reviews * Negotiate with suppliers for the provision of materials and supplies * Conduct training sessions * Negotiate with clients for the use of facilities * Perform front desk duties * Prepare budgets and monitor revenues and expenses * Prepare marketing plans * Implement marketing activities * Arrange for and oversee maintenance activities * Enforce policies and procedures * Address customers' complaints or concerns * Assist clients/guests with special needs * Establish work schedules * Organize and maintain inventory Supervision * 5\-10 people Experience and specialization Computer and technology knowledge * MS Word * Central reservation system (CRS) * MS Excel * MS Office * MS Outlook * MS PowerPoint * MS Windows * Google Drive Additional information Security and safety * Criminal record check Transportation/travel information * Valid driver's licence * Own vehicle Work conditions and physical capabilities * Fast\-paced environment * Work under pressure * Attention to detail * Combination of sitting, standing, walking * Large workload Personal suitability * Client focus * Efficient interpersonal skills * Excellent oral communication * Flexibility * Initiative * Team player **Benefits** Other benefits * Free parking available * Paid time off (volunteering or personal days)