Head of Culture

As Head of People and Culture, you will lead a small, high\-performing team responsible for bringing the People strategy to life and strengthening the organisation’s reputation as a great place to work. Working closely with the leadership team, you will provide expert guidance and coaching to accelerate team growth and capability. You will also act as a key escalation point while supporting and developing the Talent Lead and People Experience Co\-ordinator to ensure consistently high standards across the function. This role requires both strong HR expertise and a proactive, opportunity\-led mindset — someone who can build a scalable, effective People operating model while driving meaningful impact across the business. Key Responsibilities **People Leadership** * Own and deliver core People foundations, positioning the function as proactive and commercially impactful * Elevate People operations to improve manager capability, hiring quality, and overall performance * Partner with Marketing to shape and strengthen the employer brand * Act as a trusted advisor to leadership, providing coaching, insights, and clear recommendations **Employee Experience \& Culture** * Enhance employee listening strategies, embedding effective feedback loops and recognition initiatives * Oversee the full employee lifecycle, from talent planning and onboarding through to development and offboarding * Embed company values into day\-to\-day operations and key employee moments * Drive initiatives that improve engagement and internal communication **Performance Enablement** * Implement a future\-focused skills framework and clear career progression pathways * Establish and maintain a structured performance framework that supports continuous development * Build manager capability through targeted training and accessible learning resources **People Operations** * Explore and implement AI solutions to improve efficiency and employee experience * Optimise People systems and processes, driving automation where appropriate * Oversee all core People operations, ensuring compliance and alignment with employment law **Talent Attraction** * Lead the Talent team to deliver structured, candidate\-focused hiring processes * Shape hiring plans aligned with business growth * Own and enhance the onboarding experience, ensuring a high\-quality and supportive journey for all new joiners **About You** * Proven experience leading People functions within a fast\-growing technology business * CIPD Level 5 (or equivalent experience) * Highly organised with the ability to balance operational delivery and strategic execution * Commercially minded, understanding the link between People strategy and business growth * Experienced in building scalable, practical solutions * A confident coach and trusted partner to senior stakeholders * Strong understanding of People operations within scaling organisations * Collaborative, low\-ego approach with the ability to build relationships at all levels * Data\-driven with strong problem\-solving skills and a proactive mindset * Adaptable and comfortable operating in fast\-paced, evolving environments **What Success Looks Like (12 Months)** * eNPS improving quarter\-on\-quarter * Key milestones across the People plan consistently achieved * Pulse survey response rates exceeding 80% * 100% of managers completing development programmes with positive feedback * Clear People and Culture metrics established and actively informing business decisions Hit 'apply' to submit your CV or reach out to lee.redfearn@raynerpersonnel.com