HDFC BB-Training Manager-Nagpur

**Job Purpose** Job Purpose Description **Key Result Areas** Supporting Actions * 1\. Planning and Executing Training for Internal Employees * Planning training programs for Relationship officers for updating their knowledge and skills * Being involved with them at branches for client conversations and business conversion * Solving queries of internal employees over phones and emails * 1\. Aiding business through solving business challenges * Develop content in terms of one pagers, Presentations, calculators, product comparisons, sales kit etc for stake holders * Develop content for training internal employees * 2\. Planning and Executing Training for External Employees * Planning the training calendar for the month after consulting each of the sales stake holder in the assigned territory. * Execute the month plan as per the calendar by travelling to the assigned branches in their territory * Maintain records of training and customer conversations * Ensuring self development * Complete certification programs such as Licentiate, Associate, Fellowship, NCFM etc * External trainings to update knowledge in the financial sector * 3\. Ensuring basic KPI’s are met * 16 Mandays, 6 Sales Calls * All Relationship officers active month on month in the assigned circle * Ensure assigned branches are active month on month **Note:** The role requires travelling 12\-15 days in a month to his/her allocated branches. * Job Purpose of Direct Reports: Describe the job purpose of the direct report/s to the job (in 2\-3 lines for each report) * Relationships: Describe the nature and purpose of most important contacts or relationship (except superior/team members) with individuals, departments, organizations inside and outside of the organization, that job is required to interact with in order to deliver the job objectives **Relationship Type** **Frequency** **Nature** **Internal** Sales Regular For daily updates. Training related activities To update about training interventions To impart training \& upgrading there knowledge **External** Channel partners Consultant Trainers Daily Daily To impart training \& upgrading there knowledge To upgrade there training skills \& discuss about the training calendar.