General Manager - Massimo Dutti Yorkdale

**About us** Massimo Dutti creates universally represented collections, created for an urban, chic and contemporary clientele. Quality, dedication and exclusivity in design spaces where personalized attention is understood as a priority. A brand that knows how to transmit the concept of fashion as an attitude. Does it sound like you? Maybe you are a Massimo Dutti person. **How we imagine you** You are passionate, curious, motivated and dynamic, with something different to contribute. You are detail\-oriented, creative and proactive and are looking for a challenging yet rewarding career in fashion. You are able to multitask between your key responsibilities. You love fashion and celebrate self\-expression. You have a track record of commerciality, people management and an understanding of customer service. At Massimo Dutti you will find more than a job. **What we expect from you** As General Manager, you hold the most senior position in the store. Your main mission is to lead the team to achieve store objectives by meeting company management standards and ensuring a positive customer experience. * Lead, develop and supervise the management team to achieve sales targets * Control the organisation and planning of people and processes * Oversee the inventory management and the flow of goods * Supervise the product display in all sections of the store * Supervise the functioning of in\-store devices * Oversees the various commercial analysis and the execution of actions * Communicate and provide continuous feedback to upper management * Leads the customer service standards in the store * Ensure that incidents are resolved in a timely manner * Develop, acknowledge and provide constructive feedback for the evolution of the store managers * Lead compliance with regulations on occupational risk prevention, and health and safety at work **How we imagine you** * Possess a global vision of the business * Team leader, offering inspiration and knowledge of fashion and product * Excellent organization and planning skills * Analytical, with the ability to interpret reports from all areas of the store, and implement improvements * Track record of business savvy decision\-making * Capable of multitasking among main responsibilities * Full time and flexible availabilities **What we offer** In addition to a competitive salary and benefits, you will also have an employee discount to buy the latest trends in any of our brands, Zara, Massimo Dutti, Zara Home, Bershka, Pull\&Bear, Oysho and Stradivarius. Our internal talent is our greatest asset and we are proud of offering internal promotion programs where you will find opportunities to grow, elearning and training programs\- we never stop learning!, Social projects to get involved and contribute to a better society, and much more! ITX Canada Ltd. provides equal access to employment and will offer reasonable accommodations upon request, for job applicants with disabilities during its recruitment process.