General Manager

**Role Overview:** **Fulcrum Pvt Ltd** is seeking a dynamic and results\-driven **Regional Business Head / General Manager** **for** its client to lead and expand business operations across the region. The ideal candidate will bring extensive experience in **retail banking, consumer sales, product management, and employee banking** , along with a proven track record of driving business growth and leading high\-performing teams. This role requires a strategic leader with strong commercial acumen, capable of delivering results in a competitive and fast\-paced environment. **Key Responsibilities:** * Lead and manage regional business operations to achieve revenue, profitability, and growth targets. * Develop and execute strategic plans for **retail and consumer banking segments** . * Drive **sales performance** across branches and channels, ensuring consistent achievement of KPIs. * Oversee **product development and management** , ensuring alignment with market needs and customer expectations. * Strengthen and expand **employee banking portfolio** through strategic partnerships and client acquisition. * Manage, mentor, and develop Area Managers and branch teams to build high\-performance culture. * Monitor market trends, competitor activity, and customer insights to identify growth opportunities. * Ensure compliance with regulatory requirements, internal policies, and risk management frameworks. * Collaborate with cross\-functional teams including operations, risk, marketing, and HR. * Optimize customer experience and service delivery across all touchpoints. **Key Requirements:** * Bachelor’s or Master’s degree in Business Administration, Finance, or a related field. * 10–15 years of overall experience, preferably within banking or financial services. * Minimum **2–5 years of experience as an Area Manager / Regional Manager** . * Strong expertise in: * Retail Banking * Consumer Sales * Product Management * Employee Banking * Proven track record of achieving sales targets and business growth. * Strong leadership, team management, and stakeholder management skills. * Excellent communication, strategic thinking, and problem\-solving abilities. **Preferred Skills:** * Strong analytical and decision\-making capabilities * Ability to manage large\-scale operations and multi\-branch networks * High adaptability in fast\-paced and competitive environments