front desk hotel manager

**Overview** Languages English Education * College, CEGEP or other non\-university certificate or diploma from a program of 1 year to 2 years **Experience** 2 years to less than 3 years On site Work must be completed at the physical location. There is no option to work remotely. Work setting * Hotel, motel, resort **Responsibilities** Tasks * Develop and implement policies and procedures for daily operations * Supervise staff * Conduct performance reviews * Negotiate with suppliers for the provision of materials and supplies * Conduct training sessions * Negotiate with clients for the use of facilities * Perform front desk duties * Arrange for and oversee maintenance activities * Enforce policies and procedures * Address customers' complaints or concerns * Assist clients/guests with special needs * Establish work schedules * Organize and maintain inventory Supervision * 5\-10 people Experience and specialization Computer and technology knowledge * MS Word * Quick Books * MS Excel * MS Office * MS Outlook * MS Windows Additional information Security and safety * Criminal record check Personal suitability * Client focus * Efficient interpersonal skills * Excellent oral communication * Excellent written communication * Flexibility * Initiative * Team player