Fintech call support executive

We are hiring Customer Support Specialist for a growing FinTech support project. If you have experience in email and chat support and understand digital banking services, we encourage you to apply. Salary: Attractive\- Market Competitive Schedule: 5 Days a Week Timings: Fixed US Shift Benefits: Medical Benefits, US Holidays Location: In\-Person\- Lahore Job Responsibilities Handle customer queries related to digital payments, transfers, account access, and transaction issues. Provide support through email and live chat channels. Investigate and resolve issues such as failed transactions, verification problems, and payment delays. Maintain accurate records of customer interactions in the CRM system. Coordinate with internal teams to resolve customer issues quickly. Deliver a professional and customer\-focused support experience. Requirements Strong Email and Chat Support experience. Excellent communication and problem\-solving skills. Experience with Revolute or Western Union customer support is highly encouraged. Ability to work in fixed US shift timings. * If you have FinTech or digital banking support experience, this is a great opportunity to grow with a professional team.