Engineer, Reporting & Control, Water Workforce Management

**Job summary:** To develop, maintain, and optimize reporting systems for workforce management across water O\&M operations. The role focuses on digital dashboards, analytics, and Smart Workforce Management tool utilization to monitor productivity, deployment efficiency, and performance KPIs, ensuring data\-driven decision\-making and operational transparency. **General Responsibilities:** * **Policy, Procedures, Process and Systems** * Follow the operational strategy in compliance with group delegation of authority policy. * Ensure the compliance of organization’s policy, systems, processes, procedures, and controls in line with group delegation of authority policy so that all relevant procedural/legislative requirements are fulfilled while delivering a quality, cost\-effective service in a consistent manner. * **Reporting** * Ensure that all reports are completed timely and comply with the business and organization’s policies and standards. * Manage the preparation of periodical management reports and progress reports to keep the business senior management informed about the progress of various initiatives and to facilitate decision\-making. * Comply with organization’s requirements in a timely manner. **Job Specific Responsibilities:** * Maintain accuracy and reliability of digital dashboards and workforce KPIs in alignment with Smart Workforce Management system requirements. * Develop and generate scheduled and ad\-hoc reports on workforce utilization, efficiency, and performance trends. * Provide analytics insights to support resource optimization, training needs, and operational planning. * Ensure reports align with management standards and support internal/external audits and performance reviews. * Design, develop, and maintain Power BI or similar dashboards reflecting real\-time workforce deployment and task performance. * Support workforce forecasting, scenario modeling, and shift optimization analyses. * Collaborate with IT and data governance teams to maintain secure, scalable reporting systems. * Analyze workforce KPIs to identify productivity gaps and recommend performance improvement actions. * Assist in preparing quarterly and annual workforce performance reviews and benchmarking reports. * Manage integration and reporting interfaces between Smart Workforce Management tools, CMMS (Maximo), and scheduling systems. **HSE, Security, and Risk Protocols:** * *The Employee shall adhere to all the HSE, Security and Risk Management Rules \& Procedures communicated by the company, including:* * Taking reasonable care of their own health, safety, and security. * Taking reasonable care of the health, safety and security of persons that may be affected by their acts or omissions at work. * Co\-operate with their employer with respect to any instruction and/or actions taken by the employer to protect the employee and/ or comply with HSE and security requirements. * Report to their immediate line manager any situation which they have reason to believe could present a risk, hazard, or issue to an individual or the company and which they cannot correct themselves. * Report all HSE and security incidents and work\-related injuries. * Not intentionally or recklessly interfere with or misuse anything provided at the workplace that supports the interest of HSE, security and welfare. * Comply with company HSE and security protocols. * Report anomalies or data discrepancies that may impact operational safety or workforce tracking accuracy. **People Management Responsibilities:** * **Leadership** * Actively participate in continuous improvement and professional development activities. Support decisions made with integrity and transparency, always aligning with the entity's goals. * **Talent Management** * Engage in talent development programs aimed at enhancing skills and supporting career progression. Contribute to a team culture that is connected to the organization's larger purpose. * **Culture** * Uphold and promote the organization's values within the team. Foster a collaborative and innovative work environment through active participation and support. * **Communication** * Support informed decision\-making within the team. Contribute to clear and effective communication, ensuring alignment with organizational objectives and facilitating smooth information flow up and down the chain. **Competencies** •Data analytics and visualization (Power BI, Tableau, or equivalent) •CMMS/Smart Workforce Management systems proficiency •Understanding of workforce optimization models •Strong analytical and reporting skills * Collaboration and communication skills **Essential Requirements** * Bachelor’s degree in Engineering or equivalent * Minimum 5 years of experience in reporting, analytics, or workforce planning within a utilities or industrial O\&M environment **Desired Requirements** * Experience with digital transformation projects or smart workforce platforms * Proficiency in SQL, Power BI, or similar data tools