Email and Chat Support Intern

Email and Chat Support Intern (Remote) – Skillzenloop Location: Remote Type: Full\-Time Internship Stipend: ₹17,000/month Duration: 1–3 Months Skillzenloop is hiring an Email and Chat Support Intern to handle customer communication and provide timely assistance through digital channels. This role is ideal for students and freshers who want hands\-on experience in customer support, communication management, and client handling in a professional environment. Key Responsibilities • Handle customer queries through email and chat in a timely and professional manner • Provide accurate information and resolve customer issues effectively • Maintain clear and professional communication with clients • Escalate complex issues to the relevant teams when required • Maintain records of customer interactions and updates • Follow standard operating procedures for support processes • Ensure high levels of customer satisfaction and response quality • Assist in improving support processes and response templates Required Skills • Strong written communication skills in English • Basic computer knowledge and typing skills • Ability to handle multiple conversations simultaneously • Good problem\-solving and interpersonal skills • Attention to detail and ability to understand customer concerns • Patience and a customer\-focused approach • Ability to work independently in a remote environment Eligibility Criteria • Students or recent graduates from any discipline • Freshers are encouraged to apply • Candidates with good communication skills will have an advantage • Must be available for a full\-time remote internship Perks and Benefits • Monthly stipend of ₹17,000 • Hands\-on experience in customer support and client communication • Internship completion certificate • Opportunity to build professional communication and support skills • Exposure to real\-world support tools and workflows • Learning\-focused and growth\-oriented environment This internship is a great opportunity for individuals looking to start their career in customer support, operations, or client management and gain practical experience in handling real\-world customer interactions.