Director Human Resources Operations

**The Opportunity** Our client is a second generation, privately held manufacturer that has grown into a North American market leader serving thousands of businesses from a large, modern facility in the GTA. Our client is a second generation, privately held manufacturer that has grown into a North American market leader serving thousands of businesses from a large, modern facility in the GTA. They are looking for a Director of People Operations to join the leadership team — a high impact, hands\-on role for someone who thrives in a dynamic manufacturing environment and wants to help shape how a great Canadian company builds and leads its workforce through its next chapter. Reporting to senior leadership, you will lead all people and HR initiatives across a predominantly hourly, frontline workforce — bringing structure, consistency, and accountability to how the organization attracts, develops, and retains its people. If you are a practical, execution\-oriented HR leader who wants to leave your mark on a business with real momentum, we would love to hear from you! **Key responsibilities include:** * Leading all aspects of people operations, including employee relations, performance management, workforce planning, talent development, compensation, and HR compliance * Partnering closely with operations and plant leadership to support productivity, engagement, and retention in a manufacturing environment * Driving manager accountability through clear expectations, follow\-through, and disciplined people processes * Developing and sustaining HR systems, policies, and programs that support a growing, non\-union environment * Supporting leadership capability building at the frontline and management levels * Providing insight and guidance to senior leadership on people\-related risks, trends, and opportunities * Leading change initiatives associated with growth, organizational evolution, and continuous improvement *This is not a purely strategic or advisory role — the successful candidate will be comfortable operating hands\-on and spending meaningful time with the business.* **Ideal Background** * 10\+ years of progressive HR leadership experience within manufacturing or industrial environments * Proven experience supporting hourly and frontline workforces in non\-union or mixed environments * Demonstrated ability to operate effectively in **non\-union organizations** , with a practical, business\-aligned approach to employee relations * Experience building and sustaining HR processes * Strong partnership mindset with operations leaders; focused on education, accountability, and performance rather than policy\-driven rigidity * Experience in privately held or entrepreneurial organizations strongly preferred **Why This Opportunity** This role offers the opportunity to have real impact within a growing manufacturing business where HR is expected to be a true operational partner. The organization values pragmatic leadership, accountability, and people solutions that work on the floor — not theory or one\-size\-fits\-all frameworks.