Customer Support Associate

**Job Description** We are looking for a confiden **Customer Support Associate** to handle outbound/inbound calls, generate leads, and mant and result\-driveintain positive customer relationships. The ideal candidate should have strong communication skills and the ability to convince and engage customers professionally. **Key Responsibilities** * Make outbound calls to potential customers/leads * Handle inbound calls and respond to customer queries * Explain products/services clearly and effectively * Generate leads and schedule follow\-ups * Maintain accurate records of calls and customer details in CRM * Achieve daily/weekly/monthly call and conversion targets * Handle customer objections and provide appropriate solutions * Maintain professional and polite communication at all times **Required Skills \& Qualifications** * 6 months to 2 years of experience in **telecalling / telesales / customer support** * Excellent verbal communication skills * Understands \& speaks good **English** * Strong convincing and negotiation skills * Ability to handle rejection and work under pressure * Basic computer knowledge (CRM, Excel, dialer systems) * Target\-oriented and self\-motivated **Preferred Skills (Good to Have)** * Experience in sales or lead generation * Familiarity with CRM tools * Immediate joiners preferred * Freshers are also welcome to app Job Types: Full\-time, Fresher Pay: ₹18,000\.00 \- ₹22,000\.00 per month Benefits: * Health insurance * Provident Fund Work Location: In person