Customer Service Representative

**What You'll Do** * Manage incoming cases to our customer support via phone, chat, and email * Office Manager responsibilities, ensuring a well\-organized workspace * Proactively help customers by analyzing customer transactions * Track customer health metrics * Be the voice of the customer; bring real customer insights to the product development team * Make our customers our super\-ambassadors * Make a real impact by challenging the status quo You’ll be the first point of contact for our customers, with one goal: to keep our customer base happy while expanding. Your personal drive, people skills and diligence is what will make a difference. You are laser\-focused, executional and a team player. No issue is too small or too big \- you’ll do whatever it takes to find a solution.  **Qualifications** * You must be fluent in English (written and spoken) and Swedish * Proficiency in Norwegian and/or Finnish is a plus * Background in customer service or administrative work, ideally with phone and email communication Let’s challenge legacy solutions together and make some waves within payments ⚡