Customer Service Representative

**Job Title: Customer Service Executive** **CTC:** ₹2\.5\-4 LPA **Location:** Gurugram **Experience:** 0\-5 years **Education:** Graduation required **Job Summary:** We are hiring **Customer Service Executives** to manage customer queries and provide excellent support to our clients. The role requires strong communication skills and the ability to handle customer concerns professionally. **Key Responsibilities:** * Handle inbound and outbound customer calls related to insurance queries. * Provide accurate information and resolve customer concerns efficiently. * Maintain a high level of customer satisfaction by offering excellent service. * Update customer records and process requests in a timely manner. * Work closely with internal teams to address escalations. **Required Skills:** ✔️ Strong verbal and written communication in **Hindi and English** . ✔️ Problem\-solving skills with a customer\-centric approach. ✔️ Ability to handle high call volume. ✔️ Basic computer proficiency. **Why Join Us?** ✅ Work with India’s leading insurance aggregator. ✅ Competitive salary with attractive incentives. ✅ Fast career growth and learning opportunities. ✅ Supportive and energetic work environment. **About Policybazaar** **Policybazaar** is India’s leading **insurance aggregator** that allows customers to compare, buy, and manage insurance policies from top insurers across the country. We are on a mission to simplify insurance for millions of customers by providing them with transparent, unbiased, and easy\-to\-understand information. With a wide range of insurance products, including life, health, car, and home insurance, **Policybazaar** has transformed the way people make decisions about their insurance needs. We leverage technology to create a seamless and customer\-friendly experience, ensuring that our clients are always empowered to make the right choices. As an innovative, fast\-growing company, we are committed to providing **growth opportunities** , **dynamic work culture** , and **learning experiences** to our employees. Join us, and be part of a team that is leading the way in revolutionizing the insurance sector!