Accepting Applications
Full-time
On-site
Posted 3 days, 13 hours ago
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0 applications
Job Description
**If you are interested in joining our team, please share your resume at**
**neetumehta@policybazaar.com or WhatsApp at 7042547373**
**Job Title : Customer Service Specialist**
**Experience: 0\-3 years.**
**Location : Gurugram, Haryana, India**
**CTC: ₹2\.5 – 4LPA \+ Attractive Incentives**
**Role \& responsibilities :**
* Handle customer inquiries via phone.
* Provide detailed information about our products and services.
* Assist customers in making informed decisions about their insurance needs.
* Maintain accurate records of customer interactions and transactions.
* Resolve customer complaints in a professional and timely manner.
* Collaborate with team members to improve customer satisfaction.
**Preferred candidate profile :**
* Excellent communication and interpersonal skills.
* Ability to handle high\-pressure situations and resolve conflicts effectively.
* Basic computer skills and familiarity with CRM systems.
* Strong problem\-solving abilities and attention to detail.
* High School Diploma and Bachelor's degree preferred.
**Perks and Benefits :**
* Amazing work culture.
* Complete Day shift.
* 6 Days working 1 Roster off
* Attractive Incentives
* Good opportunity for career progression.
**Regards,**
**Neetu Mehta**
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