Customer Service Representative - Phoenix Coderex

Our client **Phoenix Coderex** is looking for **Customer Service Representative** in **Lahore. **Shift:** Night Shift** **Job Description:** We are seeking a dedicated and professional Customer Service Representative to join our organization. The ideal candidate will be responsible for delivering exceptional customer support and ensuring a positive client experience. **Key Responsibilities:** * Respond to customer inquiries via phone, email, and chat in a timely manner * Provide accurate information regarding products and services * Handle and resolve customer complaints efficiently * Maintain detailed records of customer interactions * Follow up to ensure complete resolution and customer satisfaction **Qualifications \& Skills:** * Strong verbal and written communication skills (Hindi \& English) * Basic computer proficiency * Excellent problem\-solving and interpersonal skills * Ability to work in a team\-oriented environment * Prior experience in customer service is preferred. **Compensation \& Benefits:** * Competitive salary package with performance\-based incentives * Professional work environment * Training and career development opportunities