Accepting Applications
Full-time
On-site
Posted 3 weeks, 6 days ago
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0 applications
Job Description
Location: Kot Lakhpat, Lahore
Full\-Time \| On\-Site
Industry: Textile / Fashion Brand / E\-commerce
Salary Range: PKR 45,000 – 55,000 (based on experience)
We are looking for a Customer Service Representative (CSR) with proven experience in the textile, fashion brand, or e\-commerce sector. The ideal candidate will be proactive, organized, and passionate about delivering an excellent customer experience. Key Responsibilities:
* Coordinate with courier and logistics partners for timely deliveries, returns, and exchanges.
* Communicate with customers via phone, WhatsApp, Facebook, Instagram, and other channels.
* Manage inbound customer queries and issues related to returns, exchanges, or order tracking.
* Monitor and respond to customer threads, DMs…
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