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Full-time
On-site
Posted 1 week, 2 days ago
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Job Description
🌟 Customer Service Representative (Entry\-Level)
📍 West Island, Montreal \| Full\-Time
💰 Up to $20/hour \+ Benefits
**🧩 About the Role**
Join a growing manufacturing company known for its strong team culture and opportunities for internal growth. This is a great entry\-level opportunity for someone looking to build a long\-term career in customer service within a fast\-paced, hands\-on environment.
**🚀 Responsibilities**
* Handle incoming customer inquiries via phone and email
* Process orders and ensure accuracy of information
* Provide updates on order status, shipping, and product availability
* Resolve customer issues in a professional and timely manner
* Maintain and update customer records in the system
* Coordinate with internal teams (production, logistics, sales)
* Support administrative tasks related to customer accounts
**🎯 What We’re Looking For**
* Bilingual (English \& French) – strong communication skills required
* 0–2 years of experience in customer service or admin (manufacturing/distribution is a plus)
* Strong attention to detail and organizational skills
* Comfortable working in a fast\-paced environment
* Positive attitude, team player, and willingness to learn
**🎁 Perks \& Benefits**
* Group insurance
* Paid vacation
* On\-site parking
* Stable, full\-time opportunity
* Supportive team environment
* Clear path for growth and internal advancement
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